Please submit any questions you have about these terms and conditions or any problems concerning the Site by email to customer support [support@findmypast.co.uk], by using our online enquiry form, or by calling Customer Support on +44 (0)20 3326 6300 Monday - Friday 9am - 5pm (GMT) or +1 (855) 246-8234 Monday - Friday 5am - 1pm (ET). <span class="TextRun SCXW215504051 BCX0" lang="EN-US" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: #000000; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 11pt; line-height: 19.7625px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" data-contrast="auto"> Findmypast Limited acts as agent for the relevant contracting entity (see Clause <span class="TextRun SCXW215504051 BCX0" lang="EN-US" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: #000000; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 11pt; line-height: 19.7625px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"> <span class="TextRun SCXW215504051 BCX0" lang="EN-US" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: #000000; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 11pt; line-height: 19.7625px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" data-contrast="auto"> 25A). The contracting entity listed in Clause <span class="TextRun SCXW215504051 BCX0" lang="EN-US" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: #000000; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 11pt; line-height: 19.7625px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-contrast="auto"> <span class="TextRun SCXW215504051 BCX0" lang="EN-US" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; color: #000000; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 11pt; line-height: 19.7625px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;" data-contrast="auto"> 25A is responsible for statutory consumer rights and remedies in your country.

26. Contacting us - Help and FAQs

26. Contacting us

Please submit any questions you have about these terms and conditions or any problems concerning the Site by email to customer support [[email protected]], by using our online enquiry form, or by calling Customer Support on +44 (0)20 3326 6300 Monday - Friday 9am - 5pm (GMT) or +1 (855) 246-8234 Monday - Friday 5am - 1pm (ET).

Findmypast Limited acts as agent for the relevant contracting entity (see Clause 25A). The contracting entity listed in Clause 25A is responsible for statutory consumer rights and remedies in your country.

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